• Created development guidelines for web developers that ensured consistency.
• Gathered client business requirements for customizations and refined technical requirements that formed the basis for work activities.
• Created detailed technical requirements for development teams that ensured project requirements were delivered.
• Supervised a small team of developers on a project; provided training and guidance.
• Communicated project status to stakeholders and senior management at meetings.

• Taught advanced HTML development course for a cohort program.
• Developed curriculum requirements and course descriptions for revised program.

• Created customizations for clients.
• Developed experimental video delivery product for wireless devices.
• Defined content requirements for MediaBZ CMS.

• Developed e-commerce website for online grocer integrated with tenant facing intranet.

This project improved the search system of MemberDirect Integrated, adding significant ability to provide relevant marketing opportunities. This project involves several partner clients, multiple vendors and mentorship by a senior business analyst.

• Documented business requirements for approval by Product Manager and clients.
• Evaluated and shortlisted possible vendors.
• Created technical requirements for developers.
• Implemented browser level changes to allow optimized indexing as well as search results.

Product allowed tracking of users and their behaviours on the website and provided information that allowed for the optimization of content. This project involves several partner clients, multiple vendors and an outside consulting company.

• Performed technical and business analysis during the vendor selection process.
• Advised on the development of the analytics scorecard.
• Advised participating clients on the implementation requirements.
• Designed content management changes to facilitate web analytics tracking.
• Implemented analytics changes in several sites.

Using the MDi framework, developed the Coast Capital Savings website, reflecting their unique brand and in branch experience on time and within budget.

• Communicated product features to third party design team.
• Designed document requirements for content management.
• Developed custom look and feel based on third party designs.
• Documented custom design features to allow client to manage future changes.

Collaborated in the development of the flagship product for Credit Union Central of British Columbia. MDi is the first application to fully integrate online banking with a corporate website. Combining a simple templated visual design with a fully customizable framework, MDi addresses the requirements of both small and large credit unions. This contributed to the 18 month sales targets being met within 6 months.

• Defined vision and technical requirements for customization layer.
• Defined requirements for information architecture.
• Created core visual template.
• Trained web developers.
• Managed pair of outside developers to create first two customizations.
• Created tools to facilitate the creation for simple and custom implementations.

Short lived stepping stone to MDi, MemberConnect 2.0 was a complete redesign of the previous website offering. Combining unparalleled flexibility with complete and rigorous information design, MC2 established many of the architectural elements of MDi.

• Gathered requirements from all stakeholders.
• Communicated vision to developers and managers.
• Designed information architecture system.
• Developed XML schema.
• Developed Core design.